Effective date: 6/27/26

Business: Roots & Routes Travel

What we collect: When you contact us or use our services, we collect the information you provide — such as your name, email address, and the trip details you share in our intake form (including travel dates, party information, budget, and preferences). If you purchase a plan, payment is processed by our payment processor; we do not store your full card details. Our website may also collect standard analytics data (such as pages visited and general location) through cookies and similar technologies.

How we use it: We use your information to respond to inquiries, create and deliver your custom travel plan, process payments, communicate with you about your trip, and improve our services. We do not sell your personal information.

Who we share it with: We share information only with service providers that help us operate — for example, our website host (Squarespace), our email provider (Zoho), and our payment processor — and only as needed to provide our services, or where required by law.

Information about children: Our services and website are directed to parents and adults, not to children. Any information about minors (such as ages for trip planning) is provided to us by a parent or guardian. We do not knowingly collect personal information directly from children.

Cookies: Our site uses cookies for functionality and analytics. You can control cookies through your browser settings.

Your choices and rights: You may request access to, correction of, or deletion of your personal information by emailing us. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what we collect, to request deletion, and to not be discriminated against for exercising those rights. We do not sell personal information.

Data retention & security: We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable measures to protect it. No method of transmission over the internet is 100% secure.

Changes: We may update this policy; the posted version applies.

Contact:hello@rootsandroutestravel.co